Is my therapist licensed?
Yes, all of our physical therapists and occupational therapists are licensed by the state in which they practice. Many of our therapists also have advanced certifications and specialize in many areas, such as orthopedics, sports therapy, manual therapy, pediatrics and women’s health.
Does your clinic accept my insurance?
Our clinics participate in the majority of health insurance plans. Please contact your local clinic to see if it participates in your health plan.
Does your clinic submit claims to my insurance company?
Yes, as a courtesy to our patients, we submit claims to your insurance company. We will ask you to provide us with your insurance card to obtain the necessary information to bill your claims properly.
What should I wear for my appointment?
Depending on your condition, your therapist may ask you to change into a gown or shorts your first appointment. Your therapist will inform you of the appropriate attire for each of your subsequent visits. Most patients feel comfortable wearing exercise clothing such as t-shirts, sweats or shorts during their treatment program.
How many times will I need to come to physical therapy?
Your therapist will discuss with you the number of visits and/or the frequency of treatment that she/he recommends to achieve your specific treatment goals.
What if I experience soreness following my physical therapy visit?
As is common when beginning any new exercise program, you may have some mild soreness following the examination and initial treatment.
Do I have to have a physician referral to come for therapy?
Many of our clinics participate with Direct Access and are able to see you for your initial visit without a physician referral. Please contact a local clinic to confirm accessibility.
What if I can’t make my scheduled appointment?
Please contact your physical therapist as soon as you know you will not be able to attend a scheduled appointment. This will allow us to reschedule your appointment as quickly as possible and keep your recovery moving forward.